After a major monsoon storm, unlicensed storm chasers flood Phoenix neighborhoods offering fast, cheap roof repairs — and disappear before the next rain reveals their shoddy work. Even outside storm season, choosing the wrong roofing contractor in Phoenix is one of the most expensive mistakes a homeowner can make. Here’s exactly what to look for, what to ask, and what to run from.
Step 1: Verify Their Arizona ROC License
Arizona requires all roofing contractors to be licensed through the Arizona Registrar of Contractors (ROC). This is non-negotiable — any contractor who can’t provide their ROC number is operating illegally, and you’ll have zero recourse if something goes wrong.
Go to roc.az.gov and search the contractor’s license number. You’ll see whether the license is active, any complaints on record, the classification, and bond/insurance status. All Home Roofing & Exteriors is licensed under ROC# 364411 — look us up.
Step 2: Confirm Liability Insurance AND Workers’ Comp
Two types of insurance to verify before anyone gets on your roof:
- General liability insurance — covers damage to your property if something goes wrong
- Workers’ compensation insurance — covers medical costs if a worker is injured on your property. Without it, YOU could be liable for an injured roofer’s medical bills under Arizona law
Ask for a certificate of insurance and call the insurance company to verify it’s current. Any legitimate contractor will provide this without hesitation.
Step 3: Get Three Written Estimates
Never accept a verbal estimate or sign on the spot. A proper written roofing estimate should include exact materials, number of layers being removed, decking replacement policy, whether flashing is new or reused, cleanup and haul-away, timeline, payment schedule, and warranty terms for both materials and workmanship.
Step 4: Watch for These Red Flags
- 🚩 Door-to-door solicitation after a storm — legitimate local contractors don’t need to cold-canvass after haboobs
- 🚩 Demanding full payment upfront — standard is a deposit (10–30%) at signing, rest at completion
- 🚩 “We’ll waive your deductible” — this is insurance fraud in Arizona and exposes YOU to liability
- 🚩 No physical Arizona address — out-of-state storm chasers often operate from hotels
- 🚩 Pressure to sign immediately — “this price expires today” is a manipulation tactic
- 🚩 Extremely low bid — 40% cheaper than everyone else means they’re cutting corners on materials or labor
Step 5: Check Reviews — But Read Them Critically
Google reviews, Yelp, and the BBB are useful — but look at how complaints are handled, not just the star rating. Also check how long they’ve been in business in Phoenix specifically, whether they have before/after photos of local jobs, and whether they can provide references from your neighborhood.
Key Questions to Ask Before You Hire
- “What is your ROC license number?” (verify it yourself at roc.az.gov)
- “Are your workers employees or subcontractors?” (subcontractors aren’t always covered by the contractor’s insurance)
- “Will you pull the required permits?” (required by Phoenix and most Valley cities for full replacements)
- “What manufacturer warranty comes with the shingles, and will you register it?”
Why Phoenix Homeowners Choose All Home Roofing & Exteriors
- ✅ Licensed ROC# 364411
- ✅ Fully insured (liability + workers’ comp)
- ✅ Free inspections with photo documentation
- ✅ Serving Phoenix, Scottsdale, Glendale, Mesa, Tempe & Chandler
- ✅ No storm-chasing, no high-pressure sales
📞 Call or text (602) 893-9467 for a free, no-obligation roof inspection and estimate. We’ll give you a straight answer.